I recently walked into a cell phone store, and my experience was appalling. I wanted an upgrade but could not receive it because the employee suspected “suspicious activity.” The employee would not give me any information about my account or the “suspicious activity” because they did not trust me. I was told I needed to call my parents, and have them deal with this situation and resolve it. I checked my shirt — it did not say “clueless young adult,” and neither did my facial nor body expressions.